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Shipping Policy
- Orders placed with us are shipped via UPS and FedEx. The delivery time within the continental US is 1 to 7 business days depending on your location.
- Orders will normally be shipped within 1 to 2 business days unless part of the order needs to be special-ordered or is on backorder.
- Orders shipped to California are charged 8.25% California Sales Tax.
Exchange/Returns
- Returned merchandise or Special Order Item Cancellation must be pre-arranged by phone and may be subject to 15-20% restocking fee.
- Shipping charge will not be refunded on return items.
- All exchange/return items must acquire an RA (Return Authorization) number over the phone (530) 852 7486 and items must be returned within 30 days of the receiving date.
- Exchange/Returned Items without a prior Return Authorization from us will not be accepted.
- All exchange/return items must be in new condition (not used in any manner) and in their original packaging.
- All exchange/returns on free shipping items will be charged the original shipping amount.
- For all exchanges there will be $10.00 exchange fee on all riding gear items and customer will be responsible for additional shipping charges.
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